Create digital care documents in minutes

Quickly and easily create bespoke, branded care documents with our Document Builder. Start from scratch or edit a library of 100+ popular templates, you decide.

Build digital care documents with ease, speed and confidence

Customise with ease

Begin with a blank slate or modify a popular template.

Instant access

Publish your documents and access them on desktop and mobile instantly.

Stay updated

Receive alerts the moment a document is completed or updated.

Build exactly what you need

From customer onboarding to incident reporting, the Document Builder gives you the tools you need to create any document you require with ease and speed.

Stay in control: Set read and write permissions

Add, edit, customise

From drop-down menus and checkboxes to bodymaps and images, use questions & elements to gather evidence, report incidents, or capture important data.

Enhance with media: Embed images, draw body maps, and sign documents digitally

Jumpstart with templates

Get started quickly with 100+ popular care templates to choose from. Add your branding, edit, and publish.

Huge template library: Customer, employee, assessments, observations and more

Stay informed with alerts

Stay updated. Set helpful alerts as soon as an employee completes your new documentation.

React quickly: See incident and accident reports in real-time for immediate follow-up

Your documentation, available anywhere

Hit publish, and immediately see your new documentation in the mobile and desktop app.

Real-time collaboration: support your team, even when you can't be in the same room

100+ popular care templates to help get you started

Discover our huge library of templates:

Customer templates

Complaints, security incidents, information governance, safeguarding, incident reports, and more...

Employee templates

Probation, performance reviews, moving and handling, observation, and more...

Customer assesment templates

Medication, depression, dementia risk, falls risk, pain, continence and more...

Observation templates

24-hour accident, ABS record, accident/incident, body mapping, catheter care, and more...

Join 84,000+ care professionals using PASS

I don't think, as a company, we would ever go back to paper auditing, because PASS makes it so much easier.

Sue Troelson

Care Manager - Joghide Homecare

PASS allows our carers to spend less time on admin and more time delivering quality care.

Lisa James

Registered Manager, Kingsway Care

With the extra time that has been freed up by using PASS we spend more time with the residents.

Paula Key

Care Home Manager, Shangri-La Residential Home

I implemented PASS in three weeks and my customers are already seeing the benefits in quality of care.

Carolyn Dailey

Owner, Bluebird Care - Newmarket and Fenland

PASS has supported the roll out of a tier of ‘trusted assessors’ through our domiciliary care providers.

Jayne Marshall

Joint Head of Commissioning, Wirral Health & Care Commissioning

PASS saves an enormous amount of time. It’s cut down on errors, improved accuracy and it’s actually given us a lot of confidence.

Hazel Clark

CEO, Cantraybridge College

Next steps? Book your free tour...

Learn more about our all-in-one solution for care planning, scheduling, delivery, reporting and invoicing

Have a chat & see how it works, with no obligation to buy

PASS Document Builder FAQs

What is the Document Builder?

It’s a tool that lets you quickly create digital care documents, either from scratch or by customising over 100 popular templates, making your care service documents bespoke and branded.

Can you help build custom templates?

Absolutely! If you’re looking for tailor-made documents, our on-demand paid service has you covered. Let our team craft the perfect documents for your care service, saving you time and ensuring outstanding quality.

How can I use Document Builder for my care service?

Start by choosing a template from our extensive library or create your own from scratch. Customise it with your branding, set permissions, and publish it to be immediately available on both desktop and mobile apps.

Can Document Builder help with employee and customer documentation?

Absolutely! Whether it’s for onboarding new customers, incident reporting, or employee assessments, Document Builder provides all the tools you need to create and customise documents fast.

Will I be notified when a document is completed or updated?

Yes, providing you’ve enabled them, you’ll get alerts the moment an employee completes or updates a document, helping you stay informed and react quickly.