All-in-one care management software
Plan, deliver and evidence care in one joined-up workspace
PASS brings all your tools, teams and customers together under one roof, so care runs smoooth – helping 37% more care providers achieve outstanding ratings*.
NHS Assured. Trusted by 1,250+ care providers
Meet PASS
Where care teams do their work
For care workers, managers, auditors and everyone in between
PASS connects care planning, scheduling, eMAR, audits and so much more, so your team can stay organised and you can see what’s happening in care as it unfolds.
Plan care
Build clear plans that everyone follows.
Schedule care
Drag-and-drop rotas that keep visits punctual.
Invoice care
Invoice faster with live visit data.
Audit care
Show evidence instantly. Ace inspections.
Getting started
Switch to PASS in 30 days or less
Onboarding made simple
Go live next month with managed data migration and a clear setup plan.
Training that sticks
Learn fast with live sessions, on-demand videos and step-by-step guides tailored to your team.
Support that shows up
UK experts available 24/7, giving real answers and practical help whenever you need it.
AI that reads care notes for youNew
PASSgenius™ scans your care logs, spots issues, and shows what matters most, so you can act fast and keep people safe without digging through notes.
Instant summaries, risks flagged, suggested follow-ups
Information and data
Security you never have to stress about
ISO-certified & NHS-assured
Protected to ISO 27001 and Cyber Essentials Plus standards, backed by secure AWS cloud infrastructure.
GDPR-compliant from the ground up
Data is encrypted, access is controlled, and every change is logged automatically.
Permissions that protect people
Staff only see what’s relevant to their role, keeping personal information private and safe.
Limited time offer
Attend a tour in December and get a £50 Amazon gift card for your time
See terms and conditions for full details and eligibility criteria
Stuck doing things the “old way”?
PASS is perfect if...
you need clear oversight of your service
Care is busy and things slip. PASS brings plans, notes, meds, rotas, and alerts into one live view. You spot risks sooner, act faster, and run a safer service.
admin is taking over the week
Timesheets, invoices, and routine checks steal hours. PASS automates the busywork and joins up care and finance. Less paperwork. More time for people.
visits are running late and rotas feel stretched
Travel time, gaps, and clashes cause delays. PASS plans efficient rotas, shows travel time, and balances workloads. Fewer late or missed visits. Happier clients and staff.
you want stress-free inspections
Evidence is scattered and audits take days. PASS keeps audit-ready records, eMAR, incidents, and one-click reports in one place. NHS assured and 100% DSCR compliant.
Make it yours
Built for any care team, big or small
Home care software
Build fair rotas, record medication, track care notes, and show clear evidence during every inspection.
Supported living software
Plan routines, record incidents, schedule shifts, and monitor outcomes with joined-up guidance.
Digital care planning
Person-centred care plans in your pocket
Pick a template, personalise it, and PASS keeps everyone working from the latest version.
120+ templates and assessments. Personalised and compliant in minutes
AI summaries highlight risk and show important patterns in a few seconds
Alerts for incomplete tasks and missed meds & notes
Roster and finance
Schedule (and invoice) care like clockwork
PASS connects visits, carers and rates, so your days run smoothly and you get paid the right amount every time.
Drag-and-drop rotas that handle sickness and changes in seconds
Live visit data linked to billing for fewer disputes and faster payments
Reduced late or missed calls, so you protect revenue and keep commissioners happy
Audits & reporting
Be inspection-ready every day
PASS keeps evidence organised and up to date, so there’s no scramble when inspectors arrive.
All notes, visits and audits in one place ready to share at a moment’s notice
Real-time oversight and clear reporting so you can show safe, consistent care with confidence
Proven to support inspection ratings, with PASS users 37% more likely to achieve 'Outstanding' or equivilent
Book a free tour
Ready to take back control of care?
See how PASS fits the way you work with live examples
Ask about care planning, rostering, auditing, or anything else
Get a clear plan and pricing for your service
Free and no obligation!
Customer success
Trusted by 85,000+ care professionals
"PASS enables us to be really responsive. Care plans can be updated immediately."
Questions and answers
Care management software brings care plans, scheduling, eMAR and reporting into one place. It reduces paperwork, improves punctuality and makes inspections simpler.
Most services go live in around 30 days. We migrate your data, set up your site, and agree a simple plan. You get a dedicated account manager and UK support throughout. Learn more about our free smart Switch service.
Simple monthly pricing with no hidden fees. Your subscription includes support, updates and security. See our pricing page and request a tailored quote.
Security comes first. PASS is 100% DSCR compliant, ISO 27001 certified, Cyber Essentials Plus certified, and undergoes regular penetration testing. Data is hosted on secure AWS cloud infrastructure.
Chat with the team
Ask our digital social care experts anything! Just book your free intro call today.
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*Care providers using PASS are 37% more likely to be rated outstanding when compared to the national average.
