Care management software

Give your team the tools to plan schedule deliver invoice audit manage outstanding care

Join up teams, ace inspections, and superpower your service with the care management platform proven to increase outstanding ratings by 37%*

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NHS Assured. Trusted by 1,250+ care providers

Care management software

What is PASS?

The superpowered way to run your care business

PASS brings care planning, rostering, finance, eMAR, audits and more together in one AI-powered platform for care providers. Plan, deliver and monitor care, and pull the right evidence at inspection without switching systems. It saves time, keeps teams in sync and makes care safer.

Start the demo to see how it works.

PASS brings care planning, rostering, finance, eMAR, audits and more together in one AI-powered platform for care providers. Plan, deliver and monitor care, and pull the right evidence at inspection without switching systems. It saves time, keeps teams in sync and makes care safer.

"By using PASS, we've been able to evidence to the CQC that we're fully compliant and offer a bespoke personalised service to all our clients."
Claire O’Donovan
Director, AStar Home Care

Inspection ready

PASS customers are 37% more likely to be rated ‘outstanding’ than the national average

Switch in 30 days

Managed migration, data import and team training included. UK support 24/7/365 when you need us

Cyber-secure

Backed by ISO 27001, Cyber Essentials Plus, and secure AWS cloud infrastructure

Stuck doing things the “old way”?

PASS is perfect if...

you need clear oversight of your service

Care is busy and things slip. PASS brings plans, notes, meds, rotas, and alerts into one live view. You spot risks sooner, act faster, and run a safer service.

admin is taking over the week

Timesheets, invoices, and routine checks steal hours. PASS automates the busywork and joins up care and finance. Less paperwork. More time for people.

visits are running late and rotas feel stretched

Travel time, gaps, and clashes cause delays. PASS plans efficient rotas, shows travel time, and balances workloads. Fewer late or missed visits. Happier clients and staff.

you want stress-free inspections

Evidence is scattered and audits take days. PASS keeps audit-ready records, eMAR, incidents, and one-click reports in one place. NHS assured and 100% DSCR compliant.

Our associated partners

A digital solution with unlimited flexibility

Make PASS your own

Run visits with confidence. Build fair rotas, record medication and notes, and show clear evidence at inspection.

Support daily routines across homes and teams. Plan outcomes, schedule shifts, record medication and incidents, and see progress at a glance.

One platform for every service model. Combine visits, shifts and locations in a single, accurate rota with joined-up records for care, finance and audits.

Digital care planning

Person-centred care plans in your pocket

Pick a template, personalise it, and PASS keeps everyone working from the latest version.

120+ templates and assessments. Personalised and compliant in minutes

AI summaries show important patterns in a few seconds

Alerts for incomplete tasks and missed meds & notes

Roster and finance

Schedule (and invoice) care like clockwork

PASS connects visits, carers and rates, so your days run smoothly and you get paid the right amount every time.

Drag-and-drop rotas that handle sickness and changes in seconds

Live visit data linked to billing for fewer disputes and faster payments

Reduced late or missed calls, so you protect revenue and keep commissioners happy

Audits & reporting

Be inspection-ready every day

PASS keeps evidence organised and up to date, so there’s no scramble when inspectors arrive.

All notes, visits and audits in one place ready to share at a moment’s notice

Real-time oversight and clear reporting so you can show safe, consistent care with confidence

Proven to support inspection ratings, with PASS users 37% more likely to achieve 'Outstanding' or equivilent

Ready to give your team superpowers? Book a free tour

Ask about care planning, rostering, auditing, or anything else

See how PASS fits the way you work with live examples

Get a clear plan and pricing for your service

Free and no obligation!

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ISO 9001 and ISO 27001 accreditation
FPC Gold logo - until 2026
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Customer success

Trusted by 85,000+ carers across the UK

Discover real results from UK providers using PASS care management software.

PASS has never let us down. We know our care records are always safe, accurate and ready when we need them"
Ollie Daly
Bluebird Care Longford, Roscommon & Westmeath
PASS saves an enormous amount of time. It’s cut down on errors, improved accuracy and it’s actually given us a lot of confidence in knowing that we have an accurate account of an individual’s support needs.
Hazel Clark
CEO, Cantraybridge College
PASS allows our carers to spend less time on admin and more time delivering quality care.
Lisa James
Registered Manager, Kingsway Care
With the extra time that has been freed up by using PASS we spend more time with the residents.
Paula Key
Care Home Manager, Shangri-La Residential Home
The introduction of PASS has marked a substantial improvement to the way we deliver our home care service.
Gary Nagle
Director of Operations, Professional Carers
I don't think, as a company, we would ever go back to paper auditing, because PASS makes it so much easier.
Sue Troelson
Care Manager - Joghide Homecare
PASS has supported the roll out of a tier of ‘trusted assessors’ through our domiciliary care providers.
Jayne Marshall
Wirral Health & Care Commissioning
The process of collating information within PASS Reporting is extremely user friendly and a huge bonus to have and use as a company. It has made such a difference to the reporting at Saracen Care.
Alex Turner
Quality Assurance Manager, Saracen Care
I implemented PASS in three weeks and my customers are already seeing the benefits in quality of care.
Carolyn Dailey
Owner, Bluebird Care - Newmarket and Fenland

PASS care management software FAQs

Care management software brings care plans, scheduling, eMAR and reporting into one place. It reduces paperwork, improves punctuality and makes inspections simpler.

Most services go live in around 30 days. We migrate your data, set up your site, and agree a simple plan. You get a dedicated account manager and UK support throughout. Learn more about our free smart Switch service.

Training is included. We run live online sessions, give you on-demand videos and guides, and offer train-the-trainer for larger teams. We stay with you through go-live.

Simple monthly pricing with no hidden fees. Your subscription includes support, updates and security. See our pricing page and request a tailored quote.

Security comes first. PASS is 100% DSCR compliant, ISO 27001 certified, Cyber Essentials Plus certified, and undergoes regular penetration testing. Data is hosted on secure AWS cloud infrastructure.

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*Care providers using PASS are 37% more likely to be rated outstanding when compared to the national average.